Support

Shipping Policy

Effective Date: 20 October 2026

Thank you for shopping with Offrizz.

Many Offrizz products are produced on demand. This means your product may be printed and prepared after your order is successfully placed instead of being taken from pre-produced inventory.

Please review the following shipping information before ordering.

1. Shipping Coverage

Offrizz currently delivers orders to serviceable locations within India.

Delivery availability depends on the PIN code and the courier networks available at the time of the order.

If we introduce international shipping in the future, the applicable countries, charges and estimated timelines will be displayed separately.

2. Order Processing and Production

Most standard Offrizz print-on-demand orders are expected to be prepared for dispatch within approximately 2–3 business days after successful order confirmation.

Certain products, printing processes, high-volume periods or operational circumstances may require additional processing time.

Business days generally exclude Sundays, applicable public holidays and days on which relevant production or logistics services are unavailable.

3. Estimated Delivery

After dispatch, delivery will generally take approximately 2–5 business days for most serviceable Indian locations.

Therefore, customers should normally allow approximately 4–8 business days from successful order confirmation to delivery for standard products.

This is an estimate and not a guaranteed delivery commitment.

Orders to remote locations or orders affected by courier, weather, public-holiday or operational issues may require additional time.

4. Order Tracking

Once an order has been dispatched and tracking information becomes available, we may send tracking details through email, SMS, WhatsApp or another available communication method.

Tracking updates originate from the courier network and may occasionally take time to update.

5. Shipping Charges

Offrizz currently offers free standard shipping on eligible orders with an order value above ₹1,499 within India.

For orders with an order value of ₹1,499 or below, any applicable shipping charge will be displayed at checkout before payment is completed.

The applicable shipping charge or free-shipping eligibility shown at checkout will apply to the order.

Offrizz may introduce, modify or withdraw shipping promotions from time to time. Any applicable promotion will be communicated on the website or at checkout.

6. Delivery Address

Customers are responsible for providing a complete and accurate shipping address, including:

recipient name;

house/building details;

street or locality;

city;

state;

correct PIN code; and

reachable mobile number.

Please review your details carefully before placing the order.

7. Address Changes

If you need to correct an address, contact us immediately at team.offrizz@gmail.com with your order number.

We will try to assist where possible.

However, after an order has entered fulfilment or has been dispatched, we may not be able to modify the shipping address.

An address-change request is therefore not guaranteed.

8. Failed Delivery / Return to Origin

A shipment may be marked undelivered or Return to Origin ("RTO") where, for example:

the address is incomplete or incorrect;

the customer cannot be contacted;

the premises are closed;

the PIN code becomes unserviceable;

delivery is refused;

or delivery cannot be completed after the courier's attempts.

If an order is returned due to incorrect information supplied by the customer, refusal of delivery or repeated unavailability, additional shipping charges may apply if the customer requests reshipment.

We will review each situation reasonably before determining the available resolution.

9. Courier Delays

After dispatch, delivery is handled by third-party courier partners.

Occasional delays may occur because of:

weather;

public holidays;

natural disasters;

transport disruption;

high courier volumes;

remote destinations;

government restrictions;

local conditions;

technical problems;

or circumstances outside Offrizz's reasonable control.

If your tracking has not moved for an unusually long period, please contact team.offrizz@gmail.com, and we will investigate with our fulfilment/logistics partner.

10. Lost Shipments

If tracking indicates that a shipment may be lost, please contact Offrizz at team.offrizz@gmail.com with your order number.

If the applicable courier or logistics provider confirms that the shipment has been lost in transit, Offrizz will verify the order and arrange an appropriate replacement or refund, where applicable.

We may need to complete an investigation with the courier or fulfilment provider before confirming the resolution.